Privacy Policy

Privacy Policy

Last Updated: October 13, 2025

EOS Investors LLC and its affiliates (collectively, “EOS”, “we”, “us”, or “our”) respects your concerns about privacy. This online privacy notice (this “Online Privacy Notice”) describes how we process the Personal Data (as defined below) that we collect on our website (https://eosinvestors.com), our investor portal (https://investorportal.alchelyst.com/login)and other websites or applications that may link to this Online Privacy Notice (collectively, the “Sites”), as well as through other data collection points or notices that reference this Online Privacy Notice.

We provide information on the types of Personal Data we collect, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. “Personal Data” is any information that relates to, describes, identifies or can be used, directly or indirectly, to identify an individual, such as name, address, or personal identification numbers and any other information that meets the definition of “personal data” or “personal information” under applicable laws.

Information We Obtain

Information You Provide To Us

The types of Personal Data we collect includes:

  • business and personal contact information (such as name, postal and email addresses, and telephone number);
  • login credentials, such as username and password; 
  • tax information, such as tax ID and investor tax classification;
  • wire instructions and account transactions; and
  • other information you provide to us (such as information provided on account applications, in agreements, or by registering for email alerts, filling in forms, and online registration details).

Information We Obtain By Automated Means

When you visit our Sites, we may collect certain Personal Data by automated means (such as by cookies, web server logs, web beacons and JavaScript). The information we collect in this manner may include your IP address, network location, browser characteristics, device characteristics, operating system, referring URLs, information on actions taken on our Sites, and dates and times of website visits. Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. You can adjust your browser settings to reject cookies or to notify you when a cookie is being placed. However, if you do so, some features and functionality of our Sites may become unavailable. 

In conjunction with gathering information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. We also may record information such as the address of the web page that referred you to our Sites and the IP address of the device you used to connect to our Sites. We may log information about your interaction with the Sites, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with the Sites.

We may use third-party web analytics services on our Sites, such as those of Google Analytics. These service providers help us analyze how visitors use the Sites. The information obtained for this purpose (including your IP address and other information collected by automated means) may be disclosed to, or collected directly by, these service providers. To learn about opting out of Google Analytics, please click here https://tools.google.com/dlpage/gaoptout.

The providers of third-party plug-ins and widgets on our Sites, such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the Sites and your interactions with the plug-ins and widgets. This information is subject to the privacy policies or notices of the providers of the plug-ins and widgets.

Other Information

In connection with electronic interactions you have with us or our service providers, we may record and monitor details of those interactions, including their content, to the extent permitted or required by applicable law.

We may also collect Personal Data from other sources, including information from third party data providers or publicly available sources for anti-money laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.

Depending on the nature of our relationship with you, in the past 12 months we may have collected Personal Data concerning you in the following categories:

  • Identifiers (e.g., name, postal address, email address, government identification numbers);
  • Sensitive/protected characteristic information (e.g., age, citizenship, gender);
  • Commercial information (e.g., financial information; products or services purchased, obtained, or considered; information received from credit or service bureaus);
  • Internet or other network activity (e.g., browsing or search history, information regarding interaction with an internet website); and
  • Geolocation data (e.g., physical location).

How We Use the Information We Obtain

We may use, disclose or otherwise handle the Personal Data described in this Online Privacy Notice to:

  • operate, evaluate, develop, promote, and improve the Sites and our business (including developing new products and services; enhancing, improving and analyzing our products and services; managing our communications; managing our premises; and performing accounting, auditing and other internal functions);
  • create and manage your account;
  • manage your investments;
  • comply with applicable laws or regulations;
  • investigate potential violations of and enforce applicable legal requirements, relevant industry standards and our policies, including this Online Privacy Notice and our Terms and Conditions of Use;
  • respond to legal process, including from government agencies and law enforcement‎;
  • participate in legal proceedings, including civil discovery, litigation and other adversarial ‎proceedings;
  • protect against, identify and prevent fraud, money-laundering, breach of confidence, cyberattacks, theft of proprietary materials, financial or business crimes, and other unlawful activity;
  • in some cases, in order to operate, administer and improve the user’s experience of the Sites;
  • provide our products and services to you;
  • send you (or produce) promotional materials, newsletters and other communications, including in visual and audio form;
  • communicate with you about, and administer your participation in, special events, programs, promotions, offers, surveys and market research;
  • respond to your inquiries or provide you with information or updates;
  • verify your information;
  • perform data analyses (including market and consumer research, demographic analyses and anonymization and aggregation of information);
  • operate, schedule and facilitate online meetings, webinars and video conferences; and
  • record audio and video content (for example, of our in-person or online events, training, and meetings where permitted by, and collected in accordance with, applicable data protection law).

In addition, we use information collected through cookies, web beacons, web server logs and other automated means for purposes such as (i) customizing our users’ visits to our Sites, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our Sites, and (iii) managing our Sites and other aspects of our business.

We may also use the information in other ways for which we provide specific notice at the time of collection.

We will only process your Personal Data as necessary so that we can pursue the purposes described above. 

Please see our separate Investor Data Privacy Notice included in our subscription materials for additional detailed information as to how we use your Personal Data.

Online Tracking and Interest-Based Advertising

We and third parties acting on our behalf (such as Facebook, Twitter and LinkedIn) may collect information about your online activities over time and across third-party websites to provide you with advertising about products and services tailored to your interests. Where required by applicable law, we will obtain your consent for the processing of your Personal Data for direct marketing purposes.  If you do receive direct marketing communications from us (for example, by mail, email, fax or telephone), you may opt-out by clicking the link in the relevant communication, completing the forms provided to you (where relevant), or by emailing IR@eosinvestors.com.

You may see our ads on other websites or mobile apps because we participate in advertising networks. Ad networks allow us to target our messaging to users by considering demographic data, users’ inferred interests and browsing context. These networks track users’ online activities over time by collecting information through automated means (such as by cookies, web server logs, web beacons and other similar technologies). The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites or apps, and to build a profile of users’ online browsing activities. The information our ad networks may collect includes data about users’ visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed and the actions taken on the websites or apps. This data collection takes place both on the Sites and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

The Sites are not designed to respond to “do not track” signals received from browsers. To learn how to opt out of ad network interest-based advertising, please visit www.aboutads.info/choices, http://www.networkadvertising.org/choices/ or http://www.youronlinechoices.eu/.

Information We Disclose to Others

We do not disclose Personal Data we obtain about you through the Sites or other channels covered by this Online Privacy Notice, except as described in this Online Privacy Notice. We may share your Personal Data with our affiliates and subsidiaries. Depending on the nature of our relationship with you, we also share Personal Data with service providers who perform services on our behalf (including cloud services and web portal administration), our financial and transaction counterparties, our professional advisors, and your agents and representatives. We do not authorize these persons to use or disclose the Personal Data except as necessary for the purposes for which it is provided or to comply with legal requirements.

We also may disclose your Personal Data as we reasonably believe necessary to (i) comply with applicable laws or regulations, (ii) respond to legal process, including from government agencies and law enforcement, (ii) participate in legal proceedings, including civil discovery, litigation and other adversarial ‎proceedings, (iii) protect against, identify and prevent fraud, money-laundering, breach of confidence, cyberattacks, theft of proprietary materials, financial or business crimes, and other unlawful activity, or (iv) investigate potential violations of and enforce applicable legal requirements, relevant industry standards and our policies, including this Online Privacy Notice and our Terms and Conditions of Use. We reserve the right to disclose and/or transfer Personal Data we have about you or otherwise process to a third party in connection with a business transaction, such as a merger or the sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation), including during related negotiations.

In addition, we may share anonymous/aggregated information with third parties, such as service providers, in order to facilitate our business operations.

Information collected through third-party plug-ins and widgets on the Sites (such as information relating to your use of a social media sharing tool) is collected directly by the providers of the plug-ins and widgets. This information is subject to the privacy policies of the providers of the plug-ins and widgets, and we are not responsible for those providers’ information practices.

For California Residents, in the preceding 12 months, we may have disclosed Personal Data listed in any of the categories in the “Information We Obtain” section above for business purposes (in particular, as described in this section).

We have not sold Personal Data in the 12 months preceding the date of this Online Privacy Notice.

Data Transfers

We may transfer the Personal Data we collect about you to recipients in countries other than the country in which the information was originally collected. Where you are based in the United Kingdom (the “UK”), the European Union, Switzerland, or another country which imposes data transfer restrictions outside of its territory, this includes transfers outside of the UK, Switzerland, and the European Economic Area (“EEA”) or that geographical area, including to those countries in which our affiliates, group members, service providers and business partners operate. Those countries may not have the same data protection laws as the country in which you initially provided the information. Where we transfer Personal Data outside of the UK, Switzerland, the EEA, or other territories subject to data transfer restrictions to other affiliated entities or our service providers, we will ensure that our arrangements with them are governed by data transfer agreements or safeguards, designed to ensure that your Personal Data is protected as required under applicable data protection law (including, where appropriate, under an agreement on terms approved for this purpose by the European Commission or by obtaining your consent).

Retention and Deletion of your Information

We intend to keep your Personal Data accurate and up-to-date. We will retain your information in line with our retention policies, after which it will be deleted or anonymized. We retain your Personal Data for as long as it is required by us for our legitimate purposes, to perform our contractual obligations, or where longer, such longer period as is required or permitted by law or regulatory obligations which apply to us. Note that we may retain some limited information about you (even when we know that you have left the organization that you represent) so that we can maintain a continuous relationship with you if and when we are in contact with you again.

Your Rights and Choices

We offer you certain choices in connection with the Personal Data we collect from you. To update your preferences or submit a request, please contact us as indicated in the “How to Contact Us” section of this Online Privacy Notice. To the extent provided by the law of your jurisdiction, you may request access to the Personal Data we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your Personal Data, and we will apply your preferences going forward.

These rights, subject to certain limitations, may include the following as provided by law:

Rights of access, correction and deletion. You may have a right of access to the Personal Data that we hold about you, and to some related information, including the purpose for processing the Personal Data, the categories of recipients of that Personal Data to the extent it has been transferred internationally, and, where the Personal Data has not been collected directly from you, the source (the “category information”). You may also have the right to require any inaccurate Personal Data to be corrected or deleted.

Right to object, and portability. You can object to our use of your Personal Data for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your Personal Data (and may have the right to require it to be deleted) in some other circumstances. In some circumstances, you may also have a “data portability” right to require us to transfer your personal data to you or a third party, in a data portable format.

We review and verify requests to protect your Personal Data, and will act on data processing requests in accordance with applicable data protection laws.

How We Protect Personal Data

We maintain administrative, technical and physical safeguards designed to protect Personal Data we obtain through the Sites against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links To Other Websites

Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.

Children

Our Sites are not intended for use by individuals under the age of 13, and we do not knowingly ‎collect Personal Data from or about individuals under the age of 13. If you believe that we ‎may have collected Personal Data from or about an individual under the age of 13, please ‎contact us using the contact details provided below and we will take appropriate steps to delete such ‎information. 

California’s Shine the Light Law

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents have the right to request and receive information, once a year and free of charge, about any sharing of their Personal Data with third parties for the third parties’ direct marketing purposes. If you'd like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information in the “How to Contact Us” section of this Online Privacy Notice.

Updates To Our Online Privacy Notice

This Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our Personal Data practices. We will post the updated version on the Sites and indicate at the top of this Online Privacy Notice when it was most recently updated. Please regularly check for any updates.

How To Contact Us

If you have any questions or comments about this Online Privacy Notice, or if you would like us to update information we have about you or your preferences, please email us at IR@eosinvestors.com.  

Please also contact us via any of the above methods if you have a disability and require an alternative format of this Online Privacy Notice.